ISLAMIC ECONOMY PERSPECTIVE AGAINST MILLENNIAL GENERATION BEHAVIOR IN MATARAM CITY; COD ONLINE SHOP SYSTEM

Authors

  • Yulinda Nur Ilmiati Universitas Mataram
  • Muaidy Yasin Universitas Mataram
  • Ihsan Rois Universitas Mataram

DOI:

https://doi.org/10.20414/ijhi.v23i1.739

Keywords:

Cash on delivery quality, conventional, islamic economy

Abstract

Online sales often need to be more balanced between the ordered goods and the goods received by the consumer. Having COD is one of the solutions to the problem. In the Islamic economy, the acceptance of goods and payment is done at the same time. The study aims to identify and analyze the behaviour of Millennials in daring shopping with the Cash on the Delivery (COD) payment system, which is performed qualitatively using explanatory methods. The findings explain that the reviews of the people around heavily influence the perception of daring shopping with COD in the millennial generation and are also affected by certain factors, namely price, advertising, location, and lifestyle. The behaviour of the Millennial Generation in daring sales carried out with the Cash-on-delivery (COD) system, according to the Islamic economic perspective, has been appropriate due to the sale activities becoming more practical as well as time and cost-efficient. (COD). From the Islamic economic perspective, payment in Cash when goods are received can be regarded as a practice consistent with the principles of justice and caution.

References

Alam, A., Fajar Sidiq, A., Nurrahman, A., & History, A. (2023). Qardhul Hasan's Contract At Islamic Microfinance Institutions: A Management and Evaluation Study. Al-Infaq: Jurnal Ekonomi Islam, 14(1), 33–45. https://jurnalfai-uikabogor.org/index.php/alinfaq/article/view/1655

Amstrong, K. (2018). Manajemen Pemasaran. Jakarta: Prennhalindo.

Arif, M. (2021). Generasi Millenial Dalam Internalisasi Karakter Nusantara. IAIN Kediri Press.

Ausat, A. M. A., & Peirisal, T. (2021). Determinants of E-commerce Adoption on Business Performance: A Study of MSMEs in Malang City, Indonesia. Jurnal Optimasi Sistem Industri, 20(2), 104–114. https://doi.org/10.25077/josi.v20.n2.p104-114.2021

Ayi Solehudin. (2019). Tawar-menawar dalam Jual Beli online dengan Menggunakan Sistem Cash On Delivery Ditinjau dari Etika Bisnis Islam (Studi Kasus Mahasiswa Jurusan Ekonomi Syariah Angkatan 2021). Institut Agama Islam Negeri Metro.

Azhari, M. E., & Djauhari, D. (2018). Tanggung Jawab Notaris Dalam Pembuatan Akta Perjanjian Nominee Dalam Kaitannya Dengan Kepemilikan Tanah Oleh Warga Negara Asing Di Lombok. Jurnal Akta, 5(1), 43. https://doi.org/10.30659/akta.v5i1.2530

Bayu, D. (2022). Riset: Milenial Paling Banyak Belanja di E-Commerce pada 2021. Dataindonesia. Id.

BPS. (2018). Statistik Gender Tematik: Profil Generasi Milenial Indonesia. Kementerian Pemberdayaan Perempuan dan Perlindungan Anak.

Burhan, B. (2021). Metodologi Penelitian Kuantitatif. Depok: Kencana.

Daroji, C., & Christanti, Y. D. (2022). Analisis Sistem Pinjaman Qardhul Hasan Bank Ziska Kabupaten Ponorogo dalam Pandangan Fatwa DSN-MUI. IJoIS: Indonesian Journal of Islamic Studies, 3(1), 111–123. https://doi.org/10.59525/ijois.v3i1.111

Dwi Sari, A. N., Malik, Z. A., & Hidayat, Y. R. (2020). Pengaruh Penggunaan Uang Elektronik (E-Money) terhadap Perilaku Konsumen. Prosiding Hukum Ekonomi Syariah, 1. https://doi.org/10.29313/syariah.v0i0.19202

Ermanja, M. (2023). 7 Uang Elektronik Indonesia Terbaik Untuk Transaksi Digital. Medan: Bayarind.

Estijayandono, K. D. (2019). Etika Bisnis Jual Beli Online Dalam Perspektif Islam. Jurnal Hukum Ekonomi Syariah, 3(1), 53–68. https://doi.org/10.26618/j-hes.v3i1.2125

Fauja, Z., Nasution, M. L. I., & Dharma, B. (2023). The Implementation of Cashless Payment System in the Msmes Sector in the Perspective of Islamic Economics To Encourage the Development of the Digital Economy (Case Study of Posbloc Medan City). Istinbáth Jurnal Hukum Dan Ekonomi Islam, 22(1), 57–74. https://doi.org/10.20414/ijhi.v22i1.580

Gieni Devi Safitri. Nikamatul Masruroh. Munir Misbahul. (2023). Online Lending In The Digital Era In The Perspective Of Islamic Economic Law. Istinbáth Jurnal Hukum Dan Ekonomi Islam, 22(2), 257–266.

Gozali, E. O. D., Hamzah, R. S., & Pratiwi, C. N. (2022). Pandemi Covid 19: Peran Good Corporate Governance terhadap Kinerja Perbankan. Nominal: Barometer Riset Akuntansi Dan Manajemen, 11(1), 88–101.

Handoko, S. B. & H. (2020). Manajemen Pemasaran (Analisa Perilaku Konsumen). Fakultas Ekonomi dan Bisnis Universitas Brawijaya.

Hardika, Aisyah, E. N., & Gunawan, I. (2019). Tranformasi Belajar Generasi Milenial. Universitas Negeri Malang.

Https://www.kompas.com/tren/read/2022. (2022). Mengapa Sistem Pembayaran COD Sering Bermasalah? Luthfia Ayu Azanella, Inten Esti Pratiwi. https://www.kompas.com/tren/read/2022/06/23/160500865/mengapa-sistem-pembayaran-cod-sering-bermasalah-

Miles, M. B., Huberman, A. M., & Saldana, J. (2018). Qualitative data analysis: A methods sourcebook.

Moeljadi. (2019). Manajemen Keuangan Pendekatan Kuantitatif Dan Kualitatif Jilid 1.

Moh. Afif, Nasaruddin, & Nadia. (2022). Implementasi Prinsip Hukum Ekonomi Syariah Pada Akad Qardh Di Bank Mega Syariah Cabang Palu. Tadayun: Jurnal Hukum Ekonomi Syariah, 3(1), 47–65. https://doi.org/10.24239/tadayun.v3i1.71

Mokodompit, H. Y., Lapian, S. L. H. V. J., Roring, F., Manajemen, J., Ekonomi, F., Ratulangi, U. S., Mokodompit, H. Y., Lapian, S. L. H. V. J., & Roring, F. (2022). 43393-96147-2-Pb. 10(3), 975–984.

Moleong, L. J. (2021). Metode Penelitian Kualitatif. Jakarta: PT Remaja Rusdakarya.

Mustaan, & Hamdi. (2021). Pengaruh Kualitas Pelayanan, Customer Value, Image, dan Pemasaran Relasional terhadap Kepuasan Pelanggan (Studi Pada Mahasiswa Universitas Merdeka Malang. Valid Jurnal Ilmiah, 18(1), 43–55.

Mustafa, I. (2020). Fiqih Muamalah Kontemporer. Jakarta: PT Raja Grafindo Persada.

Nasrul Hadi. (2021). Praktik Dropship Online Menurut Hukum Islam. 4, 67–73.

Nuryakin. (2021). The influence of e service quality, trust, brand image on Shopee customer satisfaction and loyalty. Jurnal Siasat Bisnis, 25(2), 119–130.

Nurzaman, K. (2021). Ekonomi Islam. Jakarta: PT Raja Grafindo Persada.

Permana, R., Yuliati, E., & Wulandari, P. (2023). Analisis Faktor-Faktor Yang Mempengaruhi Konsumen Terhadap Purchase Intention Kendaraan Listrik di Indonesia. INOBIS: Jurnal Inovasi Bisnis Dan Manajemen Indonesia, 6(2), 217–232. https://doi.org/10.31842/jurnalinobis.v6i2.270

Rahmawati, R., Jatmiko, R. D., & Sa’diyah, C. (2022). The Effect of Brand Ambassador, Website Quality, and E-WOM on Purchase Decision in Shopee E-commerce. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 12(1), 218. https://doi.org/10.30588/jmp.v12i1.1023

Romi, M. (2020). Implementation of Qardhul Hasan Financing in BNI Syariah Pekanbaru. Riset Dan Pengembangan Ekonomi Islam, 4(2), 68–76. http://journal.staihubbulwathan.id/index.php/finest/article/view/330/241

Rohman, H. (2020). Hukum Jual Beli Online (N. K. Majid (ed.5)). Semarang: Duta Media Publishing.

Schmitt, B. (2019). Experience Marketing: Concepts and Frameworks. Jakarta: Gramedia Pustaka Utama

Siregar, A. I., & Mappadeceng, R. (2020). Pengaruh Kepercayaan, Harga dan Kemudahan terhadap Kepuasan Jemaah pada Biro Perjalanan Haji dan Umrah Kota Jambi. Unbari. Ac. Id, Email: Ekonomis. Unbari@gmail. Com ISSN 2597-8829 (Online), DOI, 4(2), 4 2. http://ekonomis.

Sugiyono. (2018). Statistik Untuk Penelitian. Bandung: CV Alfabeta.

Sumantri, D., Sakti, I. W., & Gustiana, I. (2023). Analysis of Purchase Intention With Attitude Toward Halal Products As a Mediating Variable in the Indonesian Ice Cream Industry. Istinbáth Jurnal Hukum Dan Ekonomi Islam, 22(2), 207–220. https://doi.org/10.20414/ijhi.v22i2.649

Sumarwan, U. (2020). Perilaku konsumen : Teori dan Penerapanya dalam Pemasaran. Cetakan Pertama. Medan: Pustaka Ilmu press

Suryani, D., Putri, M. A., & Fitriani, L. (2021). Implementasi Konsep Etika Bisnis Islam dalam Jual Beli Online. … of Economics and Islamic …, 1(2), 60–67. http://ejournal.insud.ac.id/index.php/Maqashid/article/view/219

Swastha, B. (2021). Manajemen Penjualan: Pelaksanaan Penjualan, Yogyakarta: BPFE.

Syaikhu, Ariyadi, & Norwili. (2020). Fikih Muamalah : Memahami Konsep dan Dialektika Kontemporer (R. Patrajaya (ed.)). Malang: K-Media.

Tarigan, N. (2020). Pengaruh Electronic Word of Mouth dan Brand Image Terhadap Keputusan Pembelian di Tokopedia. Pengaruh Electronic Word of Mouth Dan Brand Image Terhadap Keputusan Pembelian Di Tokopedia, 2, 1–67.

Tulung, J. M., Syahid, A., Janis, Y., & Kalampung, Y. O. (2019). Generasi Milenial : Diskursus Teologi, Pendidikan, Dinamika Psikologis dan Kelekatan pada Agama di Era Banjir Informasi. Bandung: PT Rajagrafindo Persada.

Widiati, E., Levyda, L., & Ratnasari, K. (2021). Optimalisasi Media Sosial Instagram Dalam Aktivitas Bisnis Bagi Umkm Di Bangka Belitung. Jurnal Industri Kreatif Dan Kewirausahaan, 4(2), 84–90. https://doi.org/10.36441/kewirausahaan.v4i2.628

Yuliani, M., Syarifuddin, S., Puwanto, S., Indriani, I., & D, M. (2020). Riba Solutions Through Peer to Peer Lending Using Akad Qardhul Hasan. Ekonomi Syariah Dan HUkum, 00, 0–5. https://doi.org/10.4108/eai.21-9-2019.2293958

Zaliluddin, D. (2021). Perancangan Sistem Informasi Penjualan Berbasis Web ( Studi Kasus Pada Newbiestore ). INFOTECH Journa, 4(1), 24–27.

Zinko, R., Patrick, A., Furner, C. P., Gaines, S., Kim, M. D., Negri, M., Orellana, E., Torres, S., & Villarreal, C. (2021). Responding to negative electronic word of mouth to improve purchase intention. Journal of Theoretical and Applied Electronic Commerce Research, 16(6), 1945–1959. https://doi.org/10.3390/jtaer16060109

Downloads

Published

2024-06-03

Issue

Section

Articles